MCDST Self-Paced Training Kit (Exam 70-271): Supporting Users and Troubleshooting a Microsoft Windows XP Operating System, Second Edition (Pro-Certification) | 
 enlarge | Authors: Walter Glenn, Tony Northrup
Publisher: Microsoft Press
Category: Book
List Price: $59.99
Buy New: $33.00
You Save: $26.99 (45%)
New (38) Used (11) from $33.00
Platform: No Operating System
Media: Hardcover
Edition: 2nd
Number Of Items: 1
Pages: 944
Shipping Weight (lbs): 2.8
Dimensions (in): 8.6 x 7.7 x 2.3
MPN: 9780735622272
ISBN: 0735622272
Dewey Decimal Number: 005
EAN: 9780735622272
ASIN: 0735622272
Publication Date: October 26, 2005
Availability: Usually ships in 1-2 business days
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Product Description
Now fully updated for Windows XP Service Pack 2, this all-in-one training kit provides in-depth preparation, practice, and review for one of two required exams for the Microsoft Desktop Support Technician Certification (MCDST). Covering Exam 70-271, this kit packs the tools and features exam candidates want mostincluding in-depth, self-paced training based on final exam content; rigorous, objective-by-objective review; exam tips from an expert, exam-certified author; and a robust testing suite. It also provides real-world scenarios, case studies, and troubleshooting labs for the skills and expertise you can apply to the job. Focusing on building your ability to resolve end-user incident requests by configuring and troubleshooting the Windows XP operating system in the corporate or home environment, this official study guide covers system installation, managing access to resources, configuring and troubleshooting hardware devices and drivers, configuring and troubleshooting the desktop and user environments, and troubleshooting network protocols and services. Ace your exam preparation by working at your own pace through the lessons, hands-on exercises, and practice tests. The flexible, best-of-class test engine on CD-ROM features 425 practice questions. Choose timed or untimed testing mode, generate random tests or focus on discrete objectives or chapters, and get detailed explanations for right and wrong answersincluding pointers back to the book for further study. You also get a 120-day evaluation version of Windows XP software and other resources on the CD, making this kit an exceptional value and a great
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