Save time and money with a email response management system designed for support teams.
Groups can coordinate and respond to e-mail easily and efficiently. No more duplicate responses by your team. All email message history is saved and easily referenced. Content analysis rules allow you to route messages to the correct person or group. The system is able to find key phrases in the message and suggest a response, based on pre-written text. Now your team can send replies in seconds with personalized, accurate answers with almost no typing!
Save money on labor and give your customers better service with Email Responder.
Keywords: ERMS, email response management, customer service, email template, automated email response, automated email, template, cost reduction, time saving, crm, customer relationship, customer relationship management, automated reply, mult-user, workflow,
Recent Changes: Not Established
Install Support: Install and Uninstall
Supported Languages: English
Additional Requirements: 1GHz processor, 512 MB RAM, 1 GB disk space
PAD file URL: http://www.deskshare.com/er.xml